Capital District YMCA

 

Managing your Y Membership online is easy thanks to the Daxko membership management system, which can be accessed through our website or by downloading the Daxko app onto your mobile device. Add new payment methods, update your contact information, add or remove members attached to your account, or request a membership hold or termination - all with a few clicks of your mouse.

Let's go through how the Daxko system works and how to access all of these benefits:

Daxko on the Web (browser)

Step 1: Visit cdymca.org. 

Step 2: Click the My Account link at the top of the cdymca.org homepage.

Step 3: Enter your username and password. 

Step 4: Once logged in, you can view your dashboard, which will show information for all members attached to your account unit.

Add New Payment Method

  1. When logged into your dashboard, find the "Billing" card in the middle of the page. 
  2. Click the "add new payment method" button.
  3. Enter your new credit card or banking credentials.
  4. Click "Save."
  5. Make sure your preferred method of payment is saved as your default.
Add payment method screenshot

Add New Members

  1. Find the Membership card on the Dashboard on the left-hand side of the page.
  2. Click the "Add Members" button.
  3. From the options on the next page, choose the age of the new member you would like to add.
  4. Enter the name, contact information, and demographics for your newest member.
  5. Click "Save Changes."

Put Your Account on Temporary Hold

  1. Find the Membership card on the Dashboard on the left-hand side of the page.
  2. Next to your membership type, click the "Manage" link.
  3. From there, choose the option to put your account on hold. 
  4. Select the reason for your hold request.
  5. Add any additional details in the dialogue box.
  6. Click the "Submit" button.
Manage account screenshot
Request Hold dialogue box

Submit Membership Termination Request

  1. Find the Membership card on the Dashboard on the left-hand side of the page.
  2. Next to your membership type, click the "Manage" link.
  3. From there, choose the option to put in a termination request. 
  4. Select the reason for your termination request.
  5. Add any additional details in the dialogue box.
  6. Click the "Submit" button.
Termination dialogue box

If you have any questions related to managing your membership, be sure to check out our Membership page which offers an overview of all available membership categories, along with our policies and membership expectations. 

Thank you for being a Capital District YMCA member!

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